Pullman porters were men hired to work on the railroads as porters on sleeping cars. Starting shortly after the American Civil War, George Pullman sought out former slaves to work on his sleeper cars. Their job was to carry passenger's baggage, shine shoes, set up and maintain the sleeping berths, and serve passengers. Pullman porters served American railroads from the late 1860s until the Pullman Company ceased operations on December 31, 1968, though some sleeping-car porters continued working on cars operated by the railroads themselves and, beginning in 1971, Amtrak. The term "porter" has been superseded in modern American usage by "sleeping car attendant," with the former term being considered "somewhat derogatory."
Until the 1960s, Pullman porters were exclusively Black, and have been widely credited with contributing to the development of the Black middle class in America. Under the leadership of A. Philip Randolph, Pullman porters formed the first all-black union, the Brotherhood of Sleeping Car Porters in 1925. Formation of the union was instrumental in the advancement of the Civil Rights Movement. Porters worked under the supervision of a Pullman conductor (distinct from the railroad's own conductor in overall charge of the train), who was invariably white.
In addition to sleeping cars, Pullman also provided parlor cars and dining cars used by some railroads that did not operate their own; the dining cars were typically staffed with African-American cooks and waiters, under the supervision of a white steward: "With the advent of the dining car, it was no longer possible to have the conductor and porters do double duty: a dining car required a trained staff. . . . depending on the train and the sophistication of the meals, a staff could consist of a dozen men."
Pullman also employed African-American maids on deluxe trains to care for women's needs, especially women with children; in 1926, Pullman employed about 200 maids and over 10,000 porters. Maids assisted ladies with bathing, gave manicures and dressed hair, sewed and pressed clothing, shined shoes, and helped care for children. The Central of Georgia Railroad continued using this service as a selling point in their advertisements for the Nancy Hanks well into the 1950s.
Prior to the 1860s, the concept of sleeping cars on railroads had not been widely developed. George Pullman pioneered sleeping accommodations on trains, and by the late 1860s, he was hiring only African-Americans to serve as porters. After the Civil War ended in 1865 Pullman knew that there was a large pool of former slaves who would be looking for work; he also had a very clear racial conception. He was aware that most Americans, unlike the wealthy, didn't have personal servants in their homes. Pullman also knew the wealthy were accustomed to being served by a liveried waiter or butler, but to staff the Pullman cars with "properly humble" workers in uniform was something the American middle class had never experienced. Hence, part of the appeal of traveling on sleeping cars was, in a sense, to have an upper class experience.
From the very start, porters were featured in Pullman's ads promoting his new sleeper service. Initially, they were one of the features that most clearly distinguished his carriages from those of competitors, but eventually nearly all would follow his lead, hiring African-Americans as porters, cooks, waiters and Red Caps (railway station porters). According to the Museum of the American Railroad:
The Pullman Company was a separate business from the railroad lines. It owned and operated sleeping cars that were attached to most long-distance passenger trains. Pullman was essentially a chain of hotels on wheels. . . . Pullman provided a Porter (attendant) that prepared the beds in the evening and made them in the morning. Porters attended to additional needs such as room service from the dining car, sending and receiving telegrams, shining shoes, and valet service.
While the pay was very low by the standards of the day, in an era of significant racial prejudice, being a Pullman porter was one of the best jobs available for African-American men. Thus, for Black men, while this was an opportunity, at the same time it was also an experience of being stereotyped as the servant class and having to take a lot of abuse. Many passengers called every porter "George", as if he were George Pullman's "boy" (servant), a practice that was born in the South where slaves were named after their slavemasters/owners. The only ones who protested were other men named George, who founded the Society for the Prevention of Calling Sleeping Car Porters George, or SPCSCPG, which eventually claimed 31,000 members. Although the SPCSCPG was more interested in defending the dignity of its white members than in achieving any measure of racial justice, it nevertheless had some effects for all porters. In 1926, the SPCSCPG persuaded the Pullman Company to install small racks in each car, displaying a card with the given name of the porter on duty. Of the 12,000 porters and waiters then working for Pullman, only 362 turned out to be named George. Stanley G. Grizzle, a former Canadian porter, titled his autobiography, My Name's Not George: The Story of the Brotherhood of Sleeping Car Porters.
Porters were not paid a livable wage and needed to rely on tips to earn enough to make a living. Walter Biggs, son of a Pullman porter, spoke of memories of being a Pullman porter as told to him by his father:
One of the most remarkable stories I liked hearing about was how when Jackie Gleason would ride ... all the porters wanted to be on that run. The reason why? Not only because he gave every porter $100.00, but it was just the fun, the excitement, the respect that he gave the porters. Instead of their names being George, he called everybody by their first name. He always had like a piano in the car and they sang and danced and had a great time. He was just a fun person to be around.
The number of porters employed by railroads declined as sleeping car service dwindled in the 1960s as passenger numbers dwindled due to competition from auto and air travel, and sleeping car services were discontinued on many trains. By 1969, the ranks of the Pullman sleeping car porters had declined to 325 men with an average age of 63.
Duties and wages
A porter was expected to greet passengers, carry baggage, make up the sleeping berths, serve food and drinks brought from the dining car, shine shoes, and keep the cars tidy. He needed to be available night and day to wait on the passengers. He was expected to always smile; thus the porters often called the job, ironically, "miles of smiles".
According to historian Greg LeRoy, "A Pullman Porter was really kind of a glorified hotel maid and bellhop in what Pullman called a hotel on wheels. The Pullman Company just thought of the porters as a piece of equipment, just like another button on a panel – the same as a light switch or a fan switch." Porters worked 400 hours a month or 11,000 miles, sometimes as much as 20 hours at a stretch. They were expected to arrive at work several hours early to prepare their car, on their own time; they were charged whenever their passengers stole a towel or a water pitcher. On overnight trips, they were allocated only three to four hours of sleep—and that was deducted from their pay.
A 1926 report by the Brotherhood of Sleeping Car Porters (which finally achieved recognition by the Pullman Company in 1937), using the results of a survey by the Labor Bureau, Inc., stated that the minimum monthly wage for a regular porter was $72.50, with the average being $78.11, and tips on average amounting to $58.15; however, porters had to pay for their own meals, lodging, uniforms, and shoe-shine supplies, amounting to an average of $33.82 a month. Overtime pay of 60 cents per 100 miles was paid only for monthly service in excess of 11,000 miles, or about 400 hours of road service in a month. Maids received a minimum of $70 a month, with the same overtime provision, but they received fewer tips. By contrast, Pullman conductors, who already had a recognized union to bargain for them, earned a minimum $150 a month for 240 hours' work. The company offered a health, disability, and life insurance plan for $28 a year, and paid a pension of $18 a month to porters who reached age 70 and had at least 20 years of service. The BSCP booklet also reports that in 1925 the Pullman Company paid out over $10 million in dividends to stockholders from an aggregate net company income of more than $19 million.
"It didn't pay a livable wage, but they made a living with the tips that they got, because the salary was nothing," says Lyn Hughes, founder of the A. Philip Randolph Pullman Porter Museum. The porters were expected to pay for their own meals and uniforms and the company required them to pay for the shoe polish used to shine passengers' shoes daily. There was little job security, and the Pullman Company inspectors were known for suspending porters for trivial reasons.
According to Larry Tye, who authored Rising from the Rails: The Pullman Porters and the Making of the Black Middle Class, George Pullman was aware that as former chattel slaves, the men he hired had already received the perfect training and "knew just how to take care of any whim that a customer had." Tye further explained that Pullman was aware that there was never a question that a traveler would be embarrassed by running into one of the porters and having them remember something they had done during their trip that they didn't want their wife or husband, perhaps, to know about.
Black historian and journalist Thomas Fleming began his career as a bellhop and then spent five years as a cook for the Southern Pacific Railroad. Fleming was the co-founder and executive editor of Northern California's largest weekly African-American newspaper, the Sun-Reporter. In a weekly series of articles entitled, "Reflections on Black History", he wrote of the contradictions in the life of a Pullman porter:
Pullman went on to become the largest single employer of Blacks in America, and the job of Pullman porter was, for most of the 101-year history of the Pullman Company, one of the very best a Black man could aspire to, in status and eventually in pay. The porter reigned supreme on George's sleeper cars. But the very definition of their jobs, of their kingdom, roiled in contradictions. The porter was servant as well as host. He had the best job in his community and the worst on the train. He could be trusted with his white passengers' children and their safety, but only for the five days of a cross-country trip. He shared his riders' most private moments but, to most, remained an enigma if not an enemy.
In 2008, Amtrak became aware of The Pullman Porters National Historic Registry of African American Railroad Employees, a five-year research project conducted by Dr. Lyn Hughes, for the A. Philip Randolph Pullman Porter Museum, and published in 2007. Amtrak enlisted the APR Pullman Porter Museum, and partnered with them using the registry to locate and honor surviving Porters through a series of regional ceremonies. Amtrak also attempted to locate additional survivors in order to interview them for a promotional project. A few remaining living former Pullman porters were found, all of whom were in their 90s or over 100 years old at that time. The project coordinator remarked, "Even today, observers are struck by how elegant the elderly men are. When we find them, they are dapper. They are men, even at this age, who wear suits and ties."
The Order of Sleeping Car Conductors was organized on February 20, 1918, in Kansas City, Missouri. Members had to be white males, because the order did not admit blacks, A. Philip Randolph began organizing the Brotherhood of Sleeping Car Porters. Using the motto "Fight or Be Slaves", on August 25, 1925, 500 porters met in Harlem and decided to make an effort to organize. Under Randolph's leadership the first Black union, the Brotherhood of Sleeping Car Porters, was formed and slowly working conditions and salaries improved.
By forming the first Black labor union, the Brotherhood of Sleeping Car Porters, Pullman porters also laid the groundwork for the Civil Rights Movement, which began in the 1950s. Union organizer and former Pullman porter E. D. Nixon played a crucial role in organizing the landmark Montgomery bus boycott in Alabama in 1955. It was he who bailed Rosa Parks out of jail after she refused to move on the bus, and who selected her as the figure to build the boycott around.
By the 1960s, between the decline of the passenger rail system and the cultural shifts in American society, the Pullman porters' contribution became obscured, becoming for some in the African American community a symbol of subservience to white cultural and economic domination.
The Pullman Company went out of business in 1969, and the railroads no longer followed the practice of hiring only Black men as porters. In 1978, the Brotherhood of Sleeping Car Porters merged with the larger Brotherhood of Railway and Airline Clerks.
Contribution to a Black middle class
The Black community looked up to Pullman porters and many people credit them as significant contributors to the development of America's Black middle class. Black historian and civil-rights activist Timuel Black observed in a 2013 interview:
[The Pullman porters] were good looking, clean and immaculate in their dress. Their style was quite manly, their language was carefully crafted, so that they had a sense of intelligence about them. They were good role models for young men. . . . [B]eing a Pullman porter was a prestigious position because it offered a steady income and an opportunity to travel across the country, which was rare for Blacks at that time.
In the late 19th century, Pullman porters were among the only people in their communities to travel extensively. Consequently, they became a conduit of new information and ideas from the wider world to their communities. Many Pullman porters supported community projects, including schools, and saved rigorously to ensure that their children were able to obtain an education and thus better employment. Supreme Court Justice Thurgood Marshall and former San Francisco Mayor Willie Brown were descendants of Pullman porters. Marshall was also a porter himself, as were Malcolm X and the photojournalist Gordon Parks.
A. Philip Randolph Pullman Porter Museum
In 1995, Lyn Hughes founded the A. Philip Randolph Pullman Porter Museum to celebrate both the life of A. Philip Randolph and the role of the Brotherhood of Sleeping Car Porters and other African Americans in the U.S. labor movement. Located in South Side, Chicago and housed in one of the original rowhouses built by George Pullman to house workers, it is part of the U.S. Department of the Interior's Pullman National Historic Landmark District. The museum houses a collection of artifacts and documents related to the Brotherhood of Sleeping Car Porters. Additionally, in 2001, the museum began compiling a national registry of black railroad employees who worked for the railroad from the late 1800s to 1969.
In 2008, Amtrak, in partnership with the A. Philip Randolph Museum, honored Pullman porters in Chicago. Museum founder Lyn Hughes spoke at the event saying, "It's significant when an organization like Amtrak takes the time to honor those who contributed directly to its own history. It's also very appropriate as it's the culmination of the effort to create the Pullman Porter Registry. We started the Registry with Amtrak and now we're coming full circle with its completion and the honoring of these great African American men." Hughes is also author of An Anthology of Respect: The Pullman Porter National Historic Registry.
In 2009, as part of Black History Month, Amtrak honored Pullman porters in Oakland, California. An AARP journalist writes, "They were dignified men who did undignified labor. They made beds and cleaned toilets. They shined shoes, dusted jackets, cooked meals and washed dishes in cramped and rolling quarters."  Amtrak invited five retired members of The Brotherhood of Sleeping Car Porters to speak at the event. The eldest of the five, Lee Gibson, age 98, spoke of his journey to the event (by rail) saying, "It was nice. I got the service I used to give." He spoke of his years as porter with fondness saying, It was a wonderful life."
In 2009 Philadelphia honored about 20 of the 200 former Pullman employees that were still alive at that time as part of National Train Day. Speaking to Michele Norris of NPR, former cook and porter Frank Rollins, 93, said "the railway wanted Southern boys to run the dining cars because 'they thought they had a certain personality and a certain demeanor that satisfied the Southern passengers better than the boys who came from Chicago.'" Rollins also spoke of the racist comments that black men experienced but commented on positive experiences as well. He recalled, "I used to have a little speech that I'd make. I would walk into the car, and I would say, 'May I have your attention please. My name is Frank Rollins. If you can't remember that, that's OK. You can call me porter — it's right here on the cap, you can be able to remember that. Just don't call me 'boy' and don't call me George.'"
In August 2013, the A. Philip Randolph Pullman Porter Museum celebrated the 50 year anniversary of the historic March on Washington for Jobs and Freedom (also known as "The Great March on Washington"), one of the largest political rallies for human rights in United States history. Interviewed in a neighborhood newspaper, founder Lyn Hughes suggested that some people in the Chicago area may prefer to celebrate the anniversary of the march in their own community rather than travel to Washington. She added that many people are unaware that Asa Philip Randolph was the initial activist who inspired the March on Washington Movement. Scheduled activities included speakers and screenings of films related to Black labor history. Two organizers said that two former Pullman porters, Milton Jones (age 98) and Benjamin Gaines (age 90), were expected to attend.
Notable Pullman porters
- Brotherhood of Sleeping Car Porters – The first African-American trade union
- Gandy dancer
- Miles of Smiles, Years of Struggle (1982) – A documentary about the organization of the Brotherhood of Sleeping Car Porters
- Pullman Company
- Pullman loaf – A type of long, square bread developed to be baked in the small kitchens of rail cars
- Pullman Strike
- Pullman train (UK)
- Sleeping car
- The Road Taken (1996) – A documentary about Black railway porters in Canada
- 10,000 Black Men Named George (2002) Movie
- "Pullman Porters Helped Build Black Middle Class". National Public Radio. May 7, 2009. Retrieved 12 March 2018.
- "Service and Grace amid a Class Struggle: The Story of the Pullman Porter". Museum of the American Railroad. Retrieved 12 March 2018.
- Powe, Jr., Lucas A. (2018). America's Lone Star Constitution: How Supreme Court Cases from Texas Shape the Nation. Oakland: University of California Press. p. 111. ISBN 978-0520297814. Retrieved 12 March 2018.
- Porterfield, James D. (1993). Dining By Rail: The History and Recipes of America's Golden Age of Railroad Cuisine. New York: St. Martin's Griffin. p. 79. ISBN 9780312187118. Retrieved 12 March 2018.
- Quinzio, Jeri (2014). Food on the Rails: The Golden Era of Railroad Dining. Lanham, Maryland: Rowman & Littlefield. p. 27. ISBN 978-1442227330. Retrieved 12 March 2018.
- Chateauvert, Melinda (1998). Marching Together: Women of the Brotherhood of Sleeping Car Porters. Urbana and Chicago: University of Illinois Press. pp. 22–27. ISBN 0252066367. Retrieved 12 March 2018.
- Tye, Larry. "Interview with Larry Tye". Npr.org. Retrieved 2011-11-09.
- Cavanaugh, Maureen. "The African-American Railroad Experience". KPBS.org. Retrieved 2013-07-19.
- http://www.goodmantheatre.org/Global/PPB%20Study%20Guide%20for%20web.pdf[permanent dead link]
- Lawrence Tye (2011-05-05). "Choosing Servility To Staff America's Trains | Alicia Patterson Foundation". Aliciapatterson.org. Retrieved 2013-07-19.
- Grizzle, Stanley G. (1918- ) | The Black Past: Remembered and Reclaimed
- "Pullman Porters, The: From Servitude to Civil Rights". WTTW. Retrieved 2013-07-19.
- "The Sad Plight of Passenger Service". The Meriden Journal. 6 January 1969. Retrieved 14 November 2013.
- "Miles of Smiles - About Pullman Porters". Paul Wagner Films. Retrieved 2013-07-19.
- The Pullman Porter (PDF). New York: Brotherhood of Sleeping Car Porters. 1926. Retrieved 14 March 2018.
- Pullman Porters, The: From Servitude to Civil Rights - WTTW
- Morning Edition (2009-05-08). "Pullman Porters Helped Build Black Middle Class". NPR. Retrieved 2013-07-19.
- The Columbus Free Press
- "Reflections on Black History". Freepress.org. Retrieved 2013-07-19.
- Ron (2012-04-26). "US Slave: Pullman Porters". Usslave.blogspot.de. Retrieved 2014-02-15.
- Stewart, Estelle May (1936). Handbook of American trade-unions: 1936 edition. U. S. Govt. Print. Off. for the United States. Bureau of Labor Statistics. pp. 252–253. Retrieved 2013-08-07.
- "Brotherhood of Sleeping Car Porters". Windsor Mosaic Website. Retrieved 2013-08-07.
- Miles of Smiles – About Pullman Porters – Paul Wagner Films
- "Pullman Porter Museum to Celebrate 50th Anniversary of Historic March". Chicago: Dnainfo.com. 2013-08-07. Archived from the original on 2014-02-25. Retrieved 2014-02-15.
- Harry Bruinius (2008-02-29). "Pullman porters tell tales of a train ride through history". CSMonitor.com. Retrieved 2014-02-15.
- "A. Philip Randolph Pullman Porter Museum". Archived from the original on 2008-05-15. Retrieved 2009-03-09.
- "Chicago - Chicago : News : Politics : Things To Do : Sports". Chicago Sun-Times.
- "Lyn Hughes". Encore.org. Archived from the original on 2013-12-02. Retrieved 2014-02-15.
- Pullman Porter Museum | abc7chicago.com
- Outskirts Press Self Publishing Presents An Anthology Of Respect The Pullman Porters National Historic Registry by Lyn Hughes
- "Amtrak Celebrates National Train Day with Ceremony Honoring Pullman Porters in Chicago". Cruising the Past. Retrieved March 14, 2018.
- Zielenziger, Michael. "Pullman Porters Take Their Place in History". AARP. Retrieved March 13, 2018.
- Lowe, Frederick. "Oldest Pullman Porter dies in Los Angeles". BlackMansStreetToday. Retrieved March 14, 2018.
- "The Oakland Tribune tells the story of Pullman Porters. These gracious and hard working men paved the way for the African-American middle class and provided first class professional service aboard the largest hotel system ever created on wheels". Cruising the Past. Retrieved March 14, 2018.
- "Former Pullman Porter Subtly Confronted Racism". NPR. Retrieved March 13, 2018.
- Bayard Rustin Papers (1963-08-28), March on Washington (Program), National Archives and Records Administration, retrieved 2013-05-21
- A. Philip Randolph Museum. "Programs, Events, and News". aprppmprogramsandnews.org. Archived from the original on 2014-03-29.
- "Milton William Jones, 98, one of last Pullman porters". Chicago Sun-Times. February 27, 2014.
- Lyn Hughes (2007). "Southern Registrant ID: 1359, Benjamin Franklin Gaines, City/State: Evanston, IL, Position: Club car". An Anthology of Respect: The Pullman Porters National Historic Registry of African American Railroad Employees. Hughes-Peterson Publishing. ISBN 9780979394119.
- A. Philip Randolph Pullman Porter Museum
- A. Philip Randolph / Sleeping Car Porters
- The Abraham Lincoln 1910 Heavyweight Pullman Business Car
- Pullman Porter – Lives on the railroad
- Blog post from Germany about sleeping car porters
- Pullman: Labor, Race, and the Urban Landscape in a Company Town – online exhibition by the Newberry Library of documents relating to the Pullman Company's industrial relations, including porters' working conditions and grievances